Responsible AI · Strategy · Communication

Keeping Emma
in the loop

A responsible AI studio designing programs, content, and experiments that help people understand and shape the systems they use.

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Human in the Loop Studio logo

Austin, TX · Available for projects

This is the translator
you've been looking for

I make AI something people can actually understand - and use.

After 10+ years across program management, communications, and stakeholder coordination, I made a deliberate pivot into Responsible AI - working as Fractional CMO for an AI/ML startup (notable client including NASA FDL-X), scaling operations at mental health startup Spring Health, and building an award-winning educational platform at Tourism Australia.

Now, through Human in the Loop Studio, I design programs, content, and experiments that help organizations engage with AI in ways that are clear, grounded, and human-centered.

The story

How I got here

I've spent my career translating big ideas into something people can actually engage with - first in global programs, now in AI.

2015 – 2019
Making global programs people actually engaged with
At Tourism Australia, I built and scaled programs designed to engage global audiences.
  • Launched an award-winning educational platform for the U.S. and Canada (47% YoY growth)
  • Created the organization's first global Ambassador Program (800% growth)
  • Supported major campaigns, including work tied to a Super Bowl campaign
Program design · Storytelling · Making complex initiatives accessible
2019 – 2024
Expanding into strategy, operations, and high-growth environments
Through independent consulting and in-house roles, I worked across communications, operations, and strategy.
  • Fractional CMO for an AI/ML startup (clients included NASA FDL-X and Percipio Health)
  • Built and scaled operational systems at Spring Health during rapid growth (team scaled 3x)
Turning ambiguity into structure · Ideas into operational systems
2024 – present
A deliberate pivot into Responsible AI
I intentionally shifted into Responsible AI, participating in leading programs including BlueDot Impact, the Center for AI Safety, and ENAIS.

Now, through Human in the Loop Studio, I design programs, content, and experiments that help people understand and shape the AI systems they interact with.
Making AI accessible, understandable, and human-centered

Services

My focus

Strategy, content, and program design for the AI era - built for humans, not just technologists.

01
Program Design & Management
Building the operational infrastructure behind good work - communities, events, initiatives, and the systems that hold them together.
02
Communications & Content
Making technical concepts land with non-technical audiences. Writing, editing, and narrative strategy for AI-era organizations.
03
Responsible AI Strategy
Frameworks, positioning, and program design for teams navigating AI adoption responsibly. From policy to practice.

Favorite projects lately

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Paperclip Saloon
Community · Strategy
Paperclip Saloon
Founded and built an online community exploring "the Wild West" of Responsible AI - named after the paperclip maximizer thought experiment.
Writing · Content
Robot's First Rodeo
A little bit existential, a whole lotta fun! Your fav copy-wrangler discusses what's going on in the world of AI.
Mentoring · Impact
Facilitator, Impact Accelerator
Strategically facilitated a 6-week cohort supporting 5 professionals through high-impact career transitions.
pencil
Program Design · Events
CreativeMornings Austin @SXSW
Organizer and volunteer, including producing a meetup on the theme of "Creating in the Age of AI." 35 sign-ups in the first hour.

Let's work
together

Open to project-based work, fractional engagements, and consulting. Especially interested in responsible AI, communications, and program design.

[email protected]

Find me on LinkedIn →