The story
How I got here
I've spent my career translating big ideas into something people can actually engage with - first in global programs, then in mental health ops, now in AI.
2015 – 2019
Creating global programs people actually engaged with
At Tourism Australia, I launched an award-winning educational platform for the U.S. and Canada (47% YoY growth).
- Created the organization's first global Ambassador Program (800% growth)
- Supported major campaigns, including work tied to a Super Bowl campaign
Program management · Storytelling · Stakeholder collaboration
2019 – 2024
From startups to scale - strategy, ops, and AI
Through independent consulting and in-house roles, I worked across communications, operations, and strategy.
- Fractional CMO for an AI/ML startup (clients included NASA FDL-X and Percipio Health)
- Built and scaled operational systems at Spring Health during rapid B2B growth (4x membership)
Turning ambiguity into structure · Ideas into operational systems
2024 – present
A deliberate pivot into Responsible AI
In 2024, a personal wake-up call pushed me to stop waiting and go all-in on work that actually mattered to me. I immersed myself in Responsible AI - completing cohorts with BlueDot Impact, the Center for AI Safety, and the European Network for AI Safety, and facilitating a cohort for an Impact Accelerator.
That's how Human in the Loop Studio came to be.
Making AI accessible, understandable, and human-centered