Responsible AI · Strategy · Communication

Keeping Emma
in the loop

A human-centered studio helping organizations navigate AI - through communications, operations, and program management.

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Human in the Loop Studio logo

This is the translator
you've been looking for

My goal: To make responsible AI more accessible.

I'm a program manager turned Responsible AI practitioner - with 10+ years across operations, communications, and stakeholder collaboration. I've served as Fractional CMO for an AI/ML startup (with clients like NASA FDL-X), scaled operations at Spring Health (during 4x B2B growth), and launched an award-winning educational platform at Tourism Australia.

Now through Human in the Loop Studio, I help organizations communicate and engage with AI in ways that are clear, grounded, and human-centered.

The story

How I got here

I've spent my career translating big ideas into something people can actually engage with - first in global programs, then in mental health ops, now in AI.

2015 – 2019
Creating global programs people actually engaged with
At Tourism Australia, I launched an award-winning educational platform for the U.S. and Canada (47% YoY growth).
  • Created the organization's first global Ambassador Program (800% growth)
  • Supported major campaigns, including work tied to a Super Bowl campaign
Program management · Storytelling · Stakeholder collaboration
2019 – 2024
From startups to scale - strategy, ops, and AI
Through independent consulting and in-house roles, I worked across communications, operations, and strategy.
  • Fractional CMO for an AI/ML startup (clients included NASA FDL-X and Percipio Health)
  • Built and scaled operational systems at Spring Health during rapid B2B growth (4x membership)
Turning ambiguity into structure · Ideas into operational systems
2024 – present
A deliberate pivot into Responsible AI
In 2024, a personal wake-up call pushed me to stop waiting and go all-in on work that actually mattered to me. I immersed myself in Responsible AI - completing cohorts with BlueDot Impact, the Center for AI Safety, and the European Network for AI Safety, and facilitating a cohort for an Impact Accelerator.

That's how Human in the Loop Studio came to be.
Making AI accessible, understandable, and human-centered

Services

My focus

Strategy, content, and program design for the AI era - built for humans, not just technologists.

01
Program Design & Management
Building the operational infrastructure behind good work - communities, events, initiatives, and the systems that hold them together.
02
Communications & Content
Making technical concepts land with non-technical audiences. Writing, editing, and narrative strategy for AI-era organizations.
03
Responsible AI Strategy
Helping teams move from AI anxiety to intentional adoption - from positioning and policy to hands-on program design.

Favorite projects lately

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Paperclip Saloon
Community · Strategy
Paperclip Saloon
Founded and built an online community exploring "the Wild West" of Responsible AI - named after the paperclip maximizer thought experiment.
Writing · Content
Robot's First Rodeo
A little bit existential, a whole lotta fun! Your fav copy-wrangler discusses what's going on in the world of AI.
Mentoring · Impact
Facilitator, Impact Accelerator
Strategically facilitated a 6-week cohort supporting 5 professionals through high-impact career transitions.
pencil
Program Design · Events
CreativeMornings Austin @SXSW
Organizer and volunteer, including producing a meetup on the theme of "Creating in the Age of AI." 35 sign-ups in the first hour.

Let's work
together

Open to full-time, fractional, and project-based work - especially at the intersection of responsible AI, communications, and program design.

[email protected]

Find me on LinkedIn →